FAQ

Frequently Asked Questions

Featured

Most Popular Questions.

Here you will find answers to the most common questions about River Bear Trading and our products. If you don’t find the answer you are looking for, feel free to contact our customer service team, we are here to help!

  • We accept payments via credit/debit card (Visa, Mastercard, American Express)
  • Delivery time varies by location, but is typically completed within 2 weeks in the United States.
  • Yes, once your order has been shipped, you’ll receive an email with a tracking link so you can track your package in real-time.
  • Currently, we only ship within the United States. However, we are working to expand to more countries in the future.
  • If you encounter any issues with your order, please contact us immediately through our website’s contact form. Our customer support team will be happy to assist you in resolving any issues.
  • We accept returns within 30 days of delivery. Products must be in their original, unopened condition to be eligible for a refund.

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